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FAQS
Refer to the list below for commonly asked questions regarding BE Wellness Center.
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Do you accept my insurance?BE Wellness Center, LLC is fee-for-service, meaning we do not participate in any insurance panels. For all services provided by Dr. Simms and energy healing services provided by Natalie Simms, an itemized receipt will be provided for you to submit to your insurance company for out-of-network reimbursement. It is your responsibility to contact your insurance company to determine if your plan covers mental health and/or energy healing, and the amount of out-of-network reimbursement.
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What are your fees?All fees vary depending on which service and time duration you choose. The fees are indicated on the website when booking your session.
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What is your cancellation policy?Because your appointment time could have been available to another person, I expect you to keep any appointment you make unless an emergency occurs, you have a contagious illness or you give 24-hours’ notice. A Late Cancellation/No Show fee of $50.00 will be charged. except for conditions just noted.
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Do you have virtual appointments?Yes, all services are offered both in person and virtually, with the exception of QHHT® sessions that are only offered in-person and Daily Morning & Midday Meditation classes that are only offered virtually.
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Do you have in-person sessions?Yes, all services are offered both in person and virtually, with the exception of QHHT® sessions that are only offered in-person and Daily Morning & Midday Meditation classes that are only offered virtually.
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Do I need to be a subscription member to make an appointment?No, you are not required to subscribe to a membership in order to book a session. However, there are many benefits to our subscription packages that you may want to consider before booking sessions a la cart.
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What benefits are included in the subscription packages?The BE Wellness Center subscription offers a3-treatment package and a 5-treatment package for both psychotherapy and energy healing sessions. In addition to a reduced session fee, all packages include 10% discount off all additional services and merchandise, as well as, unlimited access to all Daily Morning and Daily Mid-day Meditations.
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Is there free parking at the BE Wellness Center?Yes, there is ample free parking.
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What address do I enter when using GPS to get to the BE Wellness Center?Please use 967 Swedesford Road, Malvern PA for GPS directions (using the Exton mailing address tends to bring people to the wrong location).
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What is the BE Wellness Center mailing address?The mailing address is 967 E. Swedesford Road, Suite 402, Exton, PA 19341 (Please use Malvern when using GPS to commute to our center.)
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Do you offer free shipping for merchandise purchases?Yes, we offer free shipping for anywhere in the US.
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I want to send a gift card and BE Wellness sweatshirt to my friend. Do you assemble and ship merchandise gift boxes?Yes we do! You can order everything on our website. The gift package will be shipped free of charge anywhere in the United States.
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What do I need to do to prepare for my initial psychotherapy session?Please complete the paperwork that is emailed to you after you schedule your initial appointment.
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What do I need to do to prepare for my energy healing session?Hydrate well before your session and dress in comfortable clothes.
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What should I bring for the group sound bath or group meditation journey?Please bring a yoga mat and/or pillow, blanket and anything else you would like to make yourself comfortable. Also, please bring your journal to write in and dress comfortably. As always, please hydrate well before and after session.
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How do I prepare for Cacao Ceremony?It is recommended that you do not consume caffeine or food 2 hours prior to ceremony to experience the full heart-opening energy of the cacao plant. Please bring a yoga mat and/or pillow, blanket and anything else you would like to make yourself comfortable. Also, please bring your journal to write in and dress comfortably. As always, please hydrate well before and after session. Cacao will be supplied for in-person participants. Virtual participants will need to purchase and prepare their own cup of cacao.
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Where can I purchase ceremonial cacao if I am attending the ceremony virtually?It is important that you purchase ceremonial cacao. Ceremonial cacao is pure cacao that is ethically sourced from small family farms practicing regenerative agroforestry. I purchase organic ceremonial cacao from ORA Cacao. You can purchase single-serving packets and they offer a variety of cacao from various regions. There are other cacao suppliers, such as, Keith’s Cacao, Holy Wow Cacao and Cacao Laboratory that are additional options.
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Does cacao have any psychedelic properties?No, Cacao does not have any psychedelic properties. It is actually from the same cacao plant that is used to create milk chocolate without all the sugar and milk! Most importantly, the cacao that is used in ceremony is ceremonial cacao that is ethically sourced from small family farms practicing regenerative agroforestry. Cacao has been used in ceremony as far back as 1900 BC in Central America. Cacao is a very subtle and gentle plant medicine that opens your heart, sharpens your mind and awakens the senses. It supports higher consciousness, balance and love, while also fostering connection to the earth. Cacao naturally contains magnesium, antioxidants and Zinc.
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How should I prepare for my QHHT® session?Please review the videos that will be emailed to you, along with the QHHT® forms, after you schedule your session with Dr. Simms. In addition, please create a list of questions that you would like to explore during your session, and be sure to bring your list with you to your session. It is also helpful to eat a light snack before your session and have a snack and water in the car for after your session. Please dress comfortably and come with an open heart and mind.
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Are there any contraindications for energy healing sessions?You are recommended to consult your primary physician prior to any sound/vibrational energy healing sessions including Biofield Tuning and Sound Bath if you have a history of epilepsy or other seizure disorder, high blood pressure, heart implants, or you are pregnant. QHHT sessions are contraindicated if you have a history of Schizophrenia or Bipolar Disorder.
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